Frequently Asked Questions

Are my funds safe with MAXA Financial?

Yes. All your MAXA Financial deposits are 100% guaranteed by the Deposit Guarantee Corporation of Manitoba.

Is there a minimum opening deposit?

A $5.00 share provides you with the full features of a MAXA Financial membership.

How do I deposit funds to my MAXA Financial account?

You can deposit funds to your account by:

Taking a picture of a cheque using Deposit Anywhere,
Mailing us a cheque,
Deposit using an ATM,
Completing an Electronic Funds Deposit Form,
Completing a Direct Transfer In for Registered Plans if your funds are held in a registered plan elsewhere, or
Send yourself an eTransfer (limits apply).

We make banking easy with us. Please refer to the MAXA Services for more information.

How can I take out funds from my MAXA Financial account?

You can access your money by:

Writing a cheque,
Sending an eTransfer (limits apply),
Using an ATM, or
Making arrangements to the crediting financial institution on their available options.

Can my business or organization open a MAXA Financial Account?

MAXA Financial offers only personal accounts at this time.

Should I use my MAXA High Interest Savings Account for all my banking?

Our High Interest Savings Account is designed as an investment tool, earning higher interest. We offer the convenience of cheques, ATM withdrawals, POS purchases and electronic bill payments for the benefit of our members. Over limit transactions surcharges may apply.

Are there any fees?

A current list of fees is available on our Fee For Service page.

Will I receive a statement of my MAXA Financial account?

Yes, our e-Statements are available when accessing online banking from a desktop computer.

How can I change my MemberCard's PIN?

You can visit any credit union ATM to change your PIN. You will need to know your current PIN in order to complete this. You can also ask any credit union across Canada who may be able to help you with this if you do not know your PIN. Find an ATM or credit union near you.

Do I need to make a deposit when opening a registered plan?

Yes, our registered plans require an initial deposit.

To make a deposit when completing your application for your registered plan you can:

Complete a deposit form accompanied by a cheque,
Use the Electronic Funds Deposit form, or
Use the Direct Transfer In for Registered plans form if your funds are currently held in a registered plan elsewhere.

Can I become Power of Attorney on an account?

Yes, please follow the instructions on this page.

Can I open a trust account?

At this time MAXA Financial does not offer trust accounts.

What are your e-Transfer limits?

Similar to all financial institutions, MAXA Financial has e-Transfer limits. To find out what our limits are, please contact our MAXA Financial support team.