Contact Us
Looking for more information? Connect with us by:
Hours of operation:
8:00 am to 8:00 pm Monday – Friday
8:00 am to 4:00 pm Saturday
1. Giving us a call.
Our support team is happy to talk with you about your account or answer questions you have about MAXA Financial.
You can reach us by:
Phone: 1-866-366-MAXA (6292)
2. Emailing or mailing us.
E-mail: info@maxafinancial.com
Our mailing address is below:
MAXA Financial
220 10th Street Unit C
Brandon, MB R7A 4E8
3. Filling out the form below:
Requests to add Joint to account click here.
Requests to add Power of Attorney to account click here.
4. MAXA MemberCard
Access your accounts 24 hours a day, seven days a week.
Being a MAXA Financial member gives you access to credit union ATMs across Canada. You can easily deposit funds at any credit union ATM in Canada that has the AccuLink symbol (Note: There are no AccuLink ATMs in the province of Quebec). To find a credit union ATM in Canada click here.
Your Maxa MemberCard gives you access to your accounts at retail locations displaying the Interac symbol. Our MAXA MemberCard is also equipped with Interac FLASH technology which allows you to tap and go to make quick safe everyday purchases.
Withdrawals can be made at any credit union ATM, or any ATM in Canada which matches the symbols on the back of your MAXA MemberCard. This gives our members access to 340,000 machines they can get money from worldwide.
Lost or Stolen MemberCard?
If your MemberCard is lost or stolen notify us immediately by calling 1-866-366-MAXA (6292).
Outside of regular business hours, call toll-free 1-888-277-1043. Request that your debit card be cancelled. Then get in touch with us during regular business hours the next business day and we’ll arrange for a new MemberCard and answer any questions or concerns.